Our Cookie Policy, Explained Plainly
When you visit Castle Casino at castlecasino-aud.com, small data files called cookies are saved on your device. This page sets out exactly which ones we use, why, how long they stay, and how you can switch them off. No jargon, no surprises.
What Cookies Actually Are
A cookie is a small text file that a website places on your device when you load a page. Each file stores a name, a value and, in most cases, an expiry date. Your browser sends that file back to us on every subsequent visit, which is how we recognise you.
We use them for three practical jobs: keeping you logged in after you sign in, remembering choices such as your preferred language and currency, and counting (in aggregate) how visitors move around the site. Cookies cannot read files off your hard drive, install software, or access anything else stored in your browser beyond their own values.
The Cookies We Set
Strictly necessary
These keep the site working. Without them you could not log in, your session would drop mid-game, and our fraud-prevention checks would fail. Example cookies: castle_sess (session ID), castle_auth (login token), castle_sec (cross-site request forgery protection).
Functional
These remember your preferences: language (castle_lang), currency display (castle_cur), and whether you have dismissed a banner. They are optional, and refusing them means resetting those choices each visit.
Analytics
We use aggregated analytics to understand which pages perform, where players drop off, and how fast our lobby loads. Data is anonymised and grouped; we never use analytics cookies to single out an individual player's betting behaviour.
Marketing and retargeting
These show you Castle Casino offers on other sites you later visit. If you ignore them, you will still see generic ads rather than ones tailored to games you have played here. Marketing cookies are only set after you accept them in our banner.
| Cookie type | Purpose | Example names | Duration |
|---|---|---|---|
| Strictly necessary | Login, session, security | castle_sess, castle_auth, castle_sec | Session to 30 days |
| Functional | Language, currency, preferences | castle_lang, castle_cur | 90 days |
| Analytics | Aggregated site usage | castle_anon_id | 365 days |
| Marketing | Retargeting and offers | castle_rt, castle_ads | 90 days |
Third Parties We Allow
Some cookies on our pages belong to service providers we work with, not to us. We allow three categories: analytics providers that measure site performance in aggregate, advertising networks that deliver our promotional campaigns and retargeting, and payment providers whose cookies keep your deposit and withdrawal flows secure during processing.
We do not grant third parties open access to your account data. Their cookies perform a defined function, and our contracts require that data be processed only for that function. When you reject optional cookies in our banner, third-party marketing and analytics tags are not fired at all.
Take Control of Your Preferences
Our cookie banner
The first time you open castlecasino-aud.com, a banner asks you to accept all cookies or reject everything except strictly necessary ones. You can change your mind any time: click the Cookie Settings link in the site footer and resubmit your choice, which takes effect immediately.
In your browser
- Chrome: Settings, then Privacy and security, then Third-party cookies, and block or clear as you prefer.
- Safari: Settings, then Privacy, and use Manage Website Data to remove individual cookies.
- Firefox: Settings, then Privacy and Security, then choose Enhanced Tracking Protection or delete specific data.
- Edge: Settings, then Cookies and site permissions, then manage or clear cookies per site.
What happens if you block
Blocking strictly necessary cookies will break core functions: you will not stay logged in, and some deposit and withdrawal steps may not complete. Blocking optional cookies has no effect on gameplay; you simply lose personalisation and see generic ads instead.
How Long Cookies Persist
Strictly necessary session cookies expire the moment you close your browser, while authentication and security cookies last up to 30 days so you are not logged out constantly. Functional cookies persist for 90 days, analytics cookies run for a full 365 days before they self-delete, and marketing cookies last 90 days at most. You can clear any cookie at any time through your browser settings; nothing we set survives a manual clear.
When We Update This Policy
If we add a new cookie, change a provider, or adjust retention periods, we will update this page and bump the version notice at the top of it. For material changes that affect your choices, we will also show the consent banner again on your next visit so you can review and confirm your preferences. Questions about anything here? Contact our support team at [email protected], available 24/7.
Castle Casino FAQ
Do I have to accept cookies to play at Castle Casino?
No. Only strictly necessary cookies are required for login, security and payments. You can reject everything else in the banner and still play the full 4,000+ game library.
How do I delete cookies that are already on my device?
Open your browser's privacy settings and use the clear browsing data or manage site data option. This removes all cookies from castlecasino-aud.com and any other sites you choose.
Do you use cookies to track my betting history?
No. Betting history is stored in your account on our servers. Analytics cookies only measure aggregate site usage and never record individual wagers.